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Fleetwise KeyBank Admin Guide

This article shows how an administrator can bind a key to a key slot, manually release and return keys on Fleetwise KeyBank.

Log in to Admin Portal

On the Home page on the KeyBank touch screen, click on Settings then enter the username and password provided by your Fleetwise contact to log in to the admin portal.

Release/Return a Key with Admin Override

On the admin portal, tap Key Management button to open key management functions. 

Tap Open-door button to unlock the KeyBank door.

Next, select the vehicle for which you wish to collect/return the key.

Collect the Key

To collect the key, press the Collect Key button to release it from the key slot, take the key, and then close the KeyBank door. 

Keys collected using admin manual override have to be returned the same way.

Return the Key

To return the key, press the Return Key button then insert the key to the key slot, make sure the key is secure in place,close the door and log out of the admin portal.

Manual key collection and return will not update the booking status . You will need to update the bookings on PVBS to enter the pick up and drop off time.

Bind Key to a new Key Slot

Put the key with a spare key peg, then log in to the Admin portal on the KeyBank touch screen and go to the Key Management page. On the key management page, find an available slot and press Bind.

On the key edit page, Unlock the key slot if it is locked, insert the key peg and make sure it is locked in place, then click Bind.

You will see the id of the RFID key peg displays in the Bind Key field, then enter the car Registration in the Car Number field.

Make sure the entered registration is correct, as this will be used to link the PVBS vehicle with the key slot. To fix an entry  error on the KeyBank, you will need to unbind the key, then bind the key again, update the Registration, then click Confirm to send the information to the server again.

Click Confirm at the bottom of the page, you will find the car registration is now displayed on the LED screen over the respective key slot, and the KeyBank and key slot information reflected on the vehicle profile page,

and the Booking Manager page on PVBS

 

Swap Key for a Key Slot

Log in to the Admin portal on the KeyBank touch screen, then go to Key Management page. Select the key slot that you would like to swap, then press Unbind.

The key will be released automatically, take the key peg off the old key then put it onto the new key, then insert it back to the key slot, then press Bind.

Delete the old registration from the Car Number field and enter the new one, then press Confirm button to update the LED above the key slot, and send the updated data to PVBS.

Emergency Key Release

The keys can be released manually when the KeyBank is disconnected with power.

Open the electronic compartment with provided key.

On the left hand side of the compartment, you will find the door locking mechanism. The key compartment can be unlocked by pressing the lever at the back of the locking mechanism.

Use the provided keys to open the key back plate.

You will find a metal cylinder at the top of each key management assembly, pull the cylinder up to release the key.